The Dynamics of Human Collaboration and Artificial Intelligence in Managerial Decision-Making on the Transformation of Manager Roles in the Digital Era

Abstract

The development of Artificial Intelligence (AI) has brought significant changes to decision-making practices in modern organizations. Digital transformation is driving the emergence of new decision-making patterns that involve collaboration between human intelligence and machine intelligence in managerial processes. This research aims to analyze the dynamics of collaboration between humans and Artificial Intelligence in managerial decision-making and identify the transformation of managerial roles in organizations in the digital era. The research uses a qualitative approach with an exploratory design to deeply understand technology-based decision-making practices in organizations that are undergoing digital transformation. The research data was obtained through in-depth interviews, documentation studies, and literature reviews that were systematically selected using the PRISMA approach. The data is then analyzed using thematic analysis techniques to identify patterns of interaction between humans and Artificial Intelligence in the organizational decision-making process. The results show that the integration of AI in organizations does not replace the role of humans, but strengthens decision-making capacity through a collaborative system between algorithm-based analysis and human strategic considerations. This transformation also transformed the role of the manager from a single decision-maker to a facilitator who integrates information from digital systems with the context of the organization. This research emphasizes the importance of developing managers' digital competencies and implementing transparent Artificial Intelligence governance so that human and technology collaboration can support the effectiveness of organizational decision-making.